I have also considered this.

So update, the barrow has been collected and delivered and is showing on parcel force tracking that's it's been signed for however I'm unable to submit the tracking information to PayPal, this needs to be done by the 10th otherwise the case will close! PayPal is saying it's a problem their end but that's not helping me when I can't seem to get in touch with anyone at PayPal!

In reply to Post #44
I'd say you have every right to do this now, it's been a while and they've not been helpful

Reckon this + a negative review would soon see them sort this

In reply to Post #47
Hope you get it sorted soon,it certainly seems to have been dragged out by them

Quick update sorry it's been a while, the claim went past the date on PayPal but it remained open so the shop closed the case once they had checked the Barrow was returned ok. I then proceeded to request a refund on the return postage (£37.50) in which after a little complaining they did so, therefore I've decided not to shame them although I probably should!