In reply to Post #29
Final update on the missing Hermes/Evri parcel
After a further SEVEN days of it , being at the local depot, handed to the local delivery courier, delivery being put on hold, label being reprinted, in a never ending rinse and repeat cycle every day ,the package was finally delivered today
It transpires that the sender put the label on in such a way that the local courier's machine which he had to
purchase himself ( Hermes withdrew the original supplied machines after Covid became less of an issue) was unable to read the barcode so that he could be paid...He sent it back to the local depot...where they printed a new label AND STUCK IT ON IN EXACTLY THE SAME PLACE as the original unscannable label ,SIX times...
Needless to say, the audio equipment inside is no longer working and rattles like a pair of maracas when handled.
I'm waiting till the steam stops coming out of my ears before I attempt to send it back.
Asking the courier if his delivery price had gone up to cover for fuel price increases he informed me it is less than the average fifty pence per item it was four years ago, Prices start at 30p then go to 40p with only the largest parcels now paying 50p each.
There is no way to contact Evri via phone for a sender or local courier ...and no way to contact them at all by the recipient of the parcel.
TLDR...Hermes /Evri ..in the words of the late Terry Thomas are "An absolute shower "
Final update on the missing Hermes/Evri parcel
After a further SEVEN days of it , being at the local depot, handed to the local delivery courier, delivery being put on hold, label being reprinted, in a never ending rinse and repeat cycle every day ,the package was finally delivered today
It transpires that the sender put the label on in such a way that the local courier's machine which he had to
purchase himself ( Hermes withdrew the original supplied machines after Covid became less of an issue) was unable to read the barcode so that he could be paid...He sent it back to the local depot...where they printed a new label AND STUCK IT ON IN EXACTLY THE SAME PLACE as the original unscannable label ,SIX times...
Needless to say, the audio equipment inside is no longer working and rattles like a pair of maracas when handled.
I'm waiting till the steam stops coming out of my ears before I attempt to send it back.
Asking the courier if his delivery price had gone up to cover for fuel price increases he informed me it is less than the average fifty pence per item it was four years ago, Prices start at 30p then go to 40p with only the largest parcels now paying 50p each.
There is no way to contact Evri via phone for a sender or local courier ...and no way to contact them at all by the recipient of the parcel.
TLDR...Hermes /Evri ..in the words of the late Terry Thomas are "An absolute shower "
In reply to Post #6
Yep, check the weight and you'll avoid any extra charges, pretty simple. User error. But hey, people do like to have a good moan
Yep, check the weight and you'll avoid any extra charges, pretty simple. User error. But hey, people do like to have a good moan