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Consumer rights. Whats my options? (36 posts / 1,154 views)
stuart666 stuart666
Posts: 4,779
Post #31 6 Aug 2021 20:47
0
In reply to Post #30
Because its after 30 days they have the right to fix it first then if that dosent work they are allowed to replace before issuing a refund. They have been in touch with coleman and are waiting for a reply back. Pretty **** really as the kids will be back to school in 3 wks so never going to get it sorted before they go back so there not going to get out in it again this year.
braders1978 braders1978
Posts: 18,195
Post #32 7 Aug 2021 12:24
0
In reply to Post #31
Got October half term,nice camping trip by a lake.We went Lincoln last year,it was bloody lovely
stuart666 stuart666
Posts: 4,779
Post #33 7 Aug 2021 19:20
0
In reply to Post #32
She likes the sun to much, October will be a bit to cold for her and the kids will moan its to cold 😀
braders1978 braders1978
Posts: 18,195
Post #34 7 Aug 2021 20:07
0
In reply to Post #33
stuart666 stuart666
Posts: 4,779
Post #35 7 Aug 2021 21:08
0
Ive emailed the person whos dealing with it saying im contacting the directors direct and also putting the photos and shaming them on social media to see if that speeds them up.
stuart666 stuart666
Posts: 4,779
Post #36 10 Aug 2021 20:16
0
They have been in contact today offering a full refund so looks like the threat of contacting the directors and putting it on social media had the desired affect. Cheers everyone 👍🏻
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