posting is a lottery, your best going on parcel2go and finding the cheapest option with the best insurance, never under insure.
In reply to Post #15
only sent 2 things with Hermes Jeff
both arrived super quick plus Amazon return was via a Hermes collection and next day Hermes gave me a 2 collection time and it went smooth too
but its as you say with every parcel company its down to the driver they employ and varies so much in different areas
you just cant generalise
only sent 2 things with Hermes Jeff
both arrived super quick plus Amazon return was via a Hermes collection and next day Hermes gave me a 2 collection time and it went smooth too
but its as you say with every parcel company its down to the driver they employ and varies so much in different areas
you just cant generalise
In reply to Post #1
I sent a bivvy the other week by parcel force book through Interparcel website cost just over £30 fully insured
I sent a bivvy the other week by parcel force book through Interparcel website cost just over £30 fully insured
Bit of a different slant on it.
When you send a parcel you have 2 choices. You can either deal direct with the actual carriers - DPD, DHL, Hermes, Tufnell's, UPS etc. These are the actual company which has the drivers be it as salaried employees or zero hour contractors.
The second option is to go through an umbrella company. These companies such as iPost, Parcel2Go,ParcelHero etc don't have their own delivery network but offer competitive rates via the big carriers who they negotiate prices to channel customers to them.
So sounds good, cheaper rates than going direct to the company. The downside is that if something goes wrong, and even the best companies can **** up, your contract isn't with the courier company but with the ‘umbrella' company and despite how good a reputation the carrier may have the ‘umbrella' is the one you deal with. You may find this is not your best bet.
I had a parcel booked via ParcelHero using UPS. It got broken so my complaint had to via ParcelHero. This bunch of cretinous ****ers operate a zero refund policy and will refuse any dialogue with you. Their terms and condition small print is designed to deny any claim. They are also unprofessionaly rude and treat any complaints with contempt. They are actively encouraged to fob you off.
Avoid ParcelHero at any cost. Bunch of ****s!
When you send a parcel you have 2 choices. You can either deal direct with the actual carriers - DPD, DHL, Hermes, Tufnell's, UPS etc. These are the actual company which has the drivers be it as salaried employees or zero hour contractors.
The second option is to go through an umbrella company. These companies such as iPost, Parcel2Go,ParcelHero etc don't have their own delivery network but offer competitive rates via the big carriers who they negotiate prices to channel customers to them.
So sounds good, cheaper rates than going direct to the company. The downside is that if something goes wrong, and even the best companies can **** up, your contract isn't with the courier company but with the ‘umbrella' company and despite how good a reputation the carrier may have the ‘umbrella' is the one you deal with. You may find this is not your best bet.
I had a parcel booked via ParcelHero using UPS. It got broken so my complaint had to via ParcelHero. This bunch of cretinous ****ers operate a zero refund policy and will refuse any dialogue with you. Their terms and condition small print is designed to deny any claim. They are also unprofessionaly rude and treat any complaints with contempt. They are actively encouraged to fob you off.
Avoid ParcelHero at any cost. Bunch of ****s!
In reply to Post #19
To use the likes of UPS , DHL , DPD or Tuffnells directly do you not have to have an account with them
To use the likes of UPS , DHL , DPD or Tuffnells directly do you not have to have an account with them
In reply to Post #20
In reply to Post #20
Dunno- probably why ****ers like ParcelHero exist then.
Dunno- probably why ****ers like ParcelHero exist then.
In reply to Post #3
Yep, they're all much of a muchness. My missis runs an art business and sells a lot of goods via eBay and direct from her website, she's tried most over the years, highlighting the worst as DPD (awful), TNT (God awful) and Tuffnells (beyond awful). In fact, I ripped up a half million pound contract with the green morons when I was head of operations at large manufacturing company in Essex - such was the level of issues we were having with them. Very poorly managed business, avoid at all costs! One thing you will find common to the poorer service providers is that they sub-contract deliveries, a lot. You're then in the realms of some BO ridden EE who can barely speak English, drives a transit that shouldn't be on the road and couldn't give a toss about your delivery. You've all seen them tearing around a street near you. DPD have a habit of using subs in my area, no small wonder I dread anything I've ordered arriving in one piece from that lot.
The 'best' have actually been Royal Mail for small to medium items and Hermes for larger parcels up to 10-15kg. That's based on a few hundred orders a month by the way, not just one delivery, as some people seem to think is representative of a good service
Oh and don't think cheap means good, hard to believe some of you will base your decision on that and that alone.
Insurance? LOL. Read the T&C's VERY carefully - in most instances, the cover you're buying ain't worth spit. If you do claim, they'll also make life as difficult as they can, believe me, I've spent many hours trying to claim for lost or damaged goods on a commercial basis, these feckers do not want to pay out a penny. They make more profit from that than they ever would from the physical delivery, think about it... you're best option is send fully tracked and never send anything on a Friday - as it'll sit in a hub over the weekend in a lot of instances, massively increasing the likelihood of damage. Ask any rod builder if they ship on a Friday!
Yep, they're all much of a muchness. My missis runs an art business and sells a lot of goods via eBay and direct from her website, she's tried most over the years, highlighting the worst as DPD (awful), TNT (God awful) and Tuffnells (beyond awful). In fact, I ripped up a half million pound contract with the green morons when I was head of operations at large manufacturing company in Essex - such was the level of issues we were having with them. Very poorly managed business, avoid at all costs! One thing you will find common to the poorer service providers is that they sub-contract deliveries, a lot. You're then in the realms of some BO ridden EE who can barely speak English, drives a transit that shouldn't be on the road and couldn't give a toss about your delivery. You've all seen them tearing around a street near you. DPD have a habit of using subs in my area, no small wonder I dread anything I've ordered arriving in one piece from that lot.
The 'best' have actually been Royal Mail for small to medium items and Hermes for larger parcels up to 10-15kg. That's based on a few hundred orders a month by the way, not just one delivery, as some people seem to think is representative of a good service
Oh and don't think cheap means good, hard to believe some of you will base your decision on that and that alone. Insurance? LOL. Read the T&C's VERY carefully - in most instances, the cover you're buying ain't worth spit. If you do claim, they'll also make life as difficult as they can, believe me, I've spent many hours trying to claim for lost or damaged goods on a commercial basis, these feckers do not want to pay out a penny. They make more profit from that than they ever would from the physical delivery, think about it... you're best option is send fully tracked and never send anything on a Friday - as it'll sit in a hub over the weekend in a lot of instances, massively increasing the likelihood of damage. Ask any rod builder if they ship on a Friday!
In reply to Post #23
Is beyond awful not worse than awful which would make Tuffnells the worst surely .
Is beyond awful not worse than awful which would make Tuffnells the worst surely
.
In reply to Post #24
That's surely what the man is saying. A ranking list of awful, God awful and beyond awful seems pretty clear to me.
That's surely what the man is saying. A ranking list of awful, God awful and beyond awful seems pretty clear to me.
In reply to Post #25
It says DPD is the worst (awful)but they can't be the worst if there is a God awful and beyond awful surely in terms of awfulness beyond awful is worse than awful meaning that courier is the worst.Unless God awful is a higher rank of awfulness than beyond awful,so can you explain the ranking system
It says DPD is the worst (awful)but they can't be the worst if there is a God awful and beyond awful surely in terms of awfulness beyond awful is worse than awful meaning that courier is the worst.Unless God awful is a higher rank of awfulness than beyond awful,so can you explain the ranking system
In reply to Post #26
I think he means there the worst 3, dpd awful then the next one god awful and tufnals beyond awful
that's how I read it anyway
I think he means there the worst 3, dpd awful then the next one god awful and tufnals beyond awful
that's how I read it anyway
In reply to Post #27
Highlighting the worst as DPD if you read it.Im just trying get a awfulness scale as I always thought beyond awful is worse than awful but was not sure where God awful comes on the scale.Jesus it did start as a bit of a joke but please someone explain the awfulness scale I always thought it was
1.God Awful
2.Beyond Awful but not quite as powerful as God
3.Awful which makes DPD 3rd worst not the worst as stated
Highlighting the worst as DPD if you read it.Im just trying get a awfulness scale as I always thought beyond awful is worse than awful but was not sure where God awful comes on the scale.Jesus it did start as a bit of a joke but please someone explain the awfulness scale I always thought it was
1.God Awful
2.Beyond Awful but not quite as powerful as God
3.Awful which makes DPD 3rd worst not the worst as stated
To add to the new awfulness scale,Manchester United Awful
In reply to Post #29
Now that is awful
Now that is awful