In reply to Post #15
I will not buy my gear anywhere else, just superb and everything is always in stock as they have a live order picking system.
Would rather pay more than use Total Fishing Tackle or AD, terrible service when I have ever used them.
10 out of 10 from me
I will not buy my gear anywhere else, just superb and everything is always in stock as they have a live order picking system.
Would rather pay more than use Total Fishing Tackle or AD, terrible service when I have ever used them.
10 out of 10 from me
In reply to Post #1
Just to add to the positive reviews on JR from an expat perspective.
Pre-COVID, I was always amazed how fast my order reached me (North Carolina, USA). Routinely faster than domestic UPS, Fedex or USPS.
Great online stock, no VAT for expat orders.
I wish Anthony and the team the best in these continuing challenging times.
Just to add to the positive reviews on JR from an expat perspective.
Pre-COVID, I was always amazed how fast my order reached me (North Carolina, USA). Routinely faster than domestic UPS, Fedex or USPS.
Great online stock, no VAT for expat orders.
I wish Anthony and the team the best in these continuing challenging times.
Another thumbs up for Johnson Ross. Hands down the best tackle shop in UK. IMO. Great website with very knowledgeable staff. Quick delivery too.
Top marks to Johnson Ross, ordered 3 reels with backing and new line at 0930 yesterday, arrived today at 0830 
In reply to Post #1
Been using them for years for all major purchases, currently waiting on a new set of rods from them, fantastic service 10/10.
Been using them for years for all major purchases, currently waiting on a new set of rods from them, fantastic service 10/10.
In reply to Post #20
Have been using them for a good while now, always in stock and the postage costs are reasonable.
The actual store isn't too far away from me, ended up over that way this week. For some reason I thought there were in Sheffield!
Popped in to swap over some line I bought online (ordered the wrong BS). No hassles.
Had a look around, it's like Aladdin's carp cave. Helped myself to another 50 quids worth of bits
Obviously didn't really need half of it, but you know what it's like.
Staff seem knowledgeable, welcoming as soon as I walked in.
Have been using them for a good while now, always in stock and the postage costs are reasonable.
The actual store isn't too far away from me, ended up over that way this week. For some reason I thought there were in Sheffield!
Popped in to swap over some line I bought online (ordered the wrong BS). No hassles.
Had a look around, it's like Aladdin's carp cave. Helped myself to another 50 quids worth of bits
Obviously didn't really need half of it, but you know what it's like.Staff seem knowledgeable, welcoming as soon as I walked in.
.
Best shop in the country, used them for 25 years without a single issue.
In reply to Post #23
I've been close on 20 years when i lived round the corner and now i live 50 miles away. Not a single complaint.
I've been close on 20 years when i lived round the corner and now i live 50 miles away. Not a single complaint.
In reply to Post #10
great service ,on line and in shop,
great service ,on line and in shop,
In reply to Post #25
I used them 1st time a few weeks ago ... goods arrived within 2 days all packed great and everything there ... what more could I ask for. Then again I have used a few online companies over the years and I can't think of one that has messed up an order. If you want the business in such a competitive market you have to get it right. Few will post comments when a service is good but mess up and the power of the internet can ruin you so they have to be bang on with price and service.
I used them 1st time a few weeks ago ... goods arrived within 2 days all packed great and everything there ... what more could I ask for. Then again I have used a few online companies over the years and I can't think of one that has messed up an order. If you want the business in such a competitive market you have to get it right. Few will post comments when a service is good but mess up and the power of the internet can ruin you so they have to be bang on with price and service.
Just to balance things up, this is not a complaint or a moan but I'm pointing out everyone makes mistakes.
2 of my last 3 orders I've had to call JR, both after a couple of days had not been dispatched (very unlike them)
The first they could not explain but apologised and sent next day. The second one item was not in stock, someone was supposed to call and ask if I'd accept an alternative. Sadly that someone forgott.
2 of my last 3 orders I've had to call JR, both after a couple of days had not been dispatched (very unlike them)
The first they could not explain but apologised and sent next day. The second one item was not in stock, someone was supposed to call and ask if I'd accept an alternative. Sadly that someone forgott.
In reply to Post #27
Best shop out there
Best shop out there
I got agree with others it's a brilliant shop and the one I go to first of all if I'm looking for something, best shop I've used by far
In reply to Post #1
a proper "den" where you can mooch for hours. great service, advice and stock. I always stop by if I'm in the vicinity.
a proper "den" where you can mooch for hours. great service, advice and stock. I always stop by if I'm in the vicinity.