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JAG disappointment (38 posts / 3,552 views)
TeeCee
Posts: 2,009
Post #1 6 Apr 2021 09:38
0
Had one of their new pods turn up a week or so ago...it's got wobbly legs. Essentially the epoxy (guessing it's an epoxy) that they use to join the carbon stem of the inner rod to the head which threads onto the leg joint on the main body is loose and wobbles from side to side. Also, the stem that you attach the leg has a hex bolt which kept coming loose, which I fixed with some threadlock.

The question I'm asking, do I bell up JAG direct, or go through the seller which was Vale Royal Angling?

Got to be honest here, I'm really disappointed with all of this when you think how expensive this stuff is. Why didn't they turn down solid ally bar to make the bar insert instead of glued carbon, it's beyond me. I suppose the carbon *looks* fancy, could be that an ally bar would get scratched up and loose it's pleasing appearance? All in all, I'm pretty peeved to say the least.
braders1978 braders1978
Posts: 18,195
Post #2 6 Apr 2021 09:40
1
In reply to Post #1
If you contact Jag it would be sorted really quickly,their customer service is absolutely superb
TeeCee
Posts: 2,009
Post #3 6 Apr 2021 09:43
0
In reply to Post #2
Cheers Braders, will do 👍

AndyClark AndyClark
Posts: 5,815
Post #4 6 Apr 2021 09:52
0
I would go straight to jag too, they will definitely sort it,no doubt about that...customer service is spot on
Carpy-Angler Carpy-Angler
Posts: 541
Post #5 6 Apr 2021 13:31
0
In reply to Post #4
A week ago ? Why haven't you sent it back the day you received it ?
Fara Fara
Posts: 2,113
Post #6 6 Apr 2021 13:32
0
In reply to Post #1
Totally agree with the others. Their customer service is excellent..
ip100 ip100
Posts: 12,494
Post #7 6 Apr 2021 13:45
0
In reply to Post #1
If you are that disappointed with it why not just send it back? Distance selling rules allow this .
TeeCee
Posts: 2,009
Post #8 6 Apr 2021 15:20
0
In reply to Post #5
Jump the gun much?

Because it's only just become noticeable, you know???
TeeCee
Posts: 2,009
Post #9 6 Apr 2021 15:23
0
In reply to Post #7
Because it's a ballache sending gear back. Since I've also got their buzzer bars, to get rid of it and buy something.decent is going to cost an absolute fortune.
braders1978 braders1978
Posts: 18,195
Post #10 6 Apr 2021 15:35
0
In reply to Post #9
Jag are decent,nothing else mass produced I would buy.
TeeCee
Posts: 2,009
Post #11 6 Apr 2021 15:56
0
In reply to Post #10
That's why I was interested in the stuff because of their pedigree and also made in Blighty.

Because of the downward pressure put on the legs, I foresee this as a problem going forward because of the two different bonded materials. Maybe the Epoxy they're using isn't that great or not enough of it - my legs inner shaft has now come clean out of the screwable head. From what I gather Araldite 2015 is supposed the strongest bond; I'm sure others will chime in later and possibly correct that.

Something else: where the legs join onto the main body, they should have made the joints articulate like the new Solar pods currently do. You can make them articulate (£100 for 4 MKII Tippers) but the Tippers are nowhere near as good as the Solar design as they don't lock tight.

Not a moan or a gripe, just my observations.
AndyClark AndyClark
Posts: 5,815
Post #12 6 Apr 2021 16:00
0
In reply to Post #11
sounds like you've made your mind up the pods not for you, why not just get a refund from the shop and buy the pod that suits your needs...we all like different things and styles...saves you selling it and losing money in the mong run to change pods....Good luck with whatever you decide is best for you, either way I'm sure jag and their customer service will sort you whatever you choose. 👍
Jslinn Jslinn
Posts: 2,403
Post #13 6 Apr 2021 16:12
0
I think the Rod lockers are great.
TeeCee
Posts: 2,009
Post #14 6 Apr 2021 16:22
0
In reply to Post #12
I'll doubt I'll be able to get my money back as some of the insides of the pegging points have lost some paint where I've pegged them down.

If solar had a black ally version of their P1 I would have bought that. What peaked my interest was the JAG's pegging points. In retrospect, the pod is really ment for fishing from platforms, not from knarley pits with crap swims where you have to sometimes setup in the water. It can be done, but long enough legs works out to around £240 (Excavator's - normal ones would be pony) plus 4 Tippers to articulate the legs...£100 + pod £230 something or other and two buzzbars £135 or there abouts. Lots and lots of lolly.
TeeCee
Posts: 2,009
Post #15 6 Apr 2021 16:23
0
In reply to Post #13
Absolutely agree. Same with their butt rests 👍
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