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In reply to Post #36
I placed another order on thursday night. Was delivered unexpectedly on saturday. As per normal spot on. Could have been difficult if i wasnt in, but not something id have moaned about
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In reply to Post #35
Sorry to hear about the bad experience with TFT. I use Johnson Ross where applicable and cannot fault them. Sent back some Trakker trousers and Steve Neville alarm as I wanted to swap them. With covering letter, both items were swapped and they even waivered the postage & packing. Which is something they don’t do. Full credit to them.
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I always check England Angling as Tim is a great bloke and great prices
and after Erics Angling packed up TFT is my normal port of call BUT I do check all of the online sellers
and of course check my Local store to see if they can come close to the price
As with all shops and especially the delivery company's your going to get the odd cock up but in the main TFT are up there with the very best IMHO 
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In reply to Post #33
Always had a really positive experience from TFT. I jumped the gun and ordered a set of rods prior to the Boxing Day sale, messaged them when I saw the deal and they honoured it for me and allowed me to use the 15% off code. 👍
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In reply to Post #31
Ive used them a lot over the years with no issues whatsoever. Just purchesed a bivvy table and torch on Monday for it to come today using standard free delivery. From my point of view they are ace
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In reply to Post #26
Hi Mozzi,your dream may have come true,albeit a long way away,but the setiment is there though a brandnew independent tackle shop has opened in Devon ,and another across the border in Cornwall just changed hands and is growing nicely..
We have two independent lure shops ,all this in an area where as before I had to travel literally hundreds of miles before the Internet or wait weeks for products to come..
Like you say,use your local shops or lose them,..its not always feasible to do that though..
(Oh yes ,I'd better add,I've used TFT,no complaints from me at all,very good service)...
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In reply to Post #30
Ordered a bivvy and overwrap Wednesday and it arrived Friday so no complaints from me.
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In reply to Post #29
Never had a problem with TFT  I'm fortunate to live close enough to pick up rather than wait for Delivery.
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Never had a problem so far. Have ordered end tackle, rods and a pair of 5500xtc reels of which were ordered Friday last week and came today as per postage selected.
Would and will gladly use TFT again and have a plan to get TX2's in 2.75 corks from them when funds allow
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In reply to Post #23
But they don't do they....still why let the truth get in the way of a good slagging off opportunity... 
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I ordered a new sleep system before Xmas only to be told that despite showing as available on their website, it wasn't. To be fair they said immediately that I could have a refund or wait two weeks for new stock to arrive. I waited two weeks and the new item turned up.
So not a great experience but I liked the way they resolved the issue.
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In reply to Post #20
I get it isn't doable for everyone but local shops can sometimes price match and cant really get away with fobbing you off, nor do they usually want to.
I do wish one day we could get back to the local fishing shops of old, run by anglers and with an individual feel, but I think the way the sport grows and how unbelievably vast tackle selections are now means that will never happen. I reckon you'd need at least half a million to set up a decent well stocked shop, accomodating all the brands people want 
Sorry to reminisce, hope you have better experiences with the next company
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In reply to Post #3
Sent two things back last Thursday was refunded for both on the Friday.
Never had anything but exceptional service from TFT. 
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In reply to Post #20
Nash should provide 3 tip sections for every scope, just to be sure. The original will always snap.
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Just read all the posts in this thread, it amazes me how much trouble people are having with new items of tackle, it seems us anglers are just being sold a pile of sh1te!!
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General Carp Discussion