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| | | Frenzy | | Posts: 11403 |  | | [ MODERATOR ] | |
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 #82 15 May 2021 at 8.55am | |  |   |
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In reply to Post #81
good luck with it, let us know how you get on mate and its even better to support local business's
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#81 14 May 2021 at 9.55pm | | | |
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I've admired this bait company from a far for long time now. And as I like to support local buisness I thought I give them a go A lot of it goes in my local club water. So with 25% off I couldn't really leave it on the shelf could I. So I took the plunge and ordered. Bait arrived today well packaged with excellent communications. Impressed so far. Took Josh's advice and ordered myself some Acid pear pops. That overly pungent smell of Amyl Acetate has just got to catch hasn't it. And in my eyes theres just something a bit more special about bait that arrives in unbranded packaging. Going to give it a go tomorrow, so time will tell. 
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| | | Frenzy | | Posts: 11403 | | | [ MODERATOR ] | |
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#80 13 May 2021 at 11.28am | | | |
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In reply to Post #79
Good Lad Gavin is
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#79 13 May 2021 at 10.17am | | | |
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In reply to Post #76
I finally received my order on the Monday, 5 days and 4 nights after it was sent by next day delivery. I've been on to DHL the last few days, then yesterday they sent me an email saying......
Hi Trevor, my apologies this has happened. Your senders would need to replace/refund the item then they will make a claim directly through DHL Parcel. Thanks Ann
So I sent an email to Gav at Poacher baits, he instantly replied and apologised, even though it wasn't his mistake, and offered me a choice of a full refund or a replacement order, now that's customer service at its best.
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#78 12 May 2021 at 11.58am | | | |
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In reply to Post #77
Make sure you order it Sunday/Monday for many working delivery days after 
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#77 12 May 2021 at 9.53am | | | |
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In reply to Post #76
I've only just realised that the 25% discount is still available, as long as you spend over £75, includes free delivery.
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| | | Frenzy | | Posts: 11403 | | | [ MODERATOR ] | |
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In reply to Post #75
a fine choice.
Hopefully you'll get it it tomorrow and its not turned
ive had it before with late delivery from courier, not saying to do this, but i just washed it off and put a bit of dip on it, it didnt make any difference to catch rates
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In reply to Post #74
10kg Fruit frenzy, Fruit frenzy dip and Fruit frenzy paste, & 10kg Pear drop boilies & Pear drop dip 🎣🎣
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| | | Frenzy | | Posts: 11403 | | | [ MODERATOR ] | |
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In reply to Post #73
what bait did you order
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#73 8 May 2021 at 11.07am | | | |
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In reply to Post #71
Update 12.46, I just tracked my parcel and it said.... "There was no one in so we will redeliver on Monday". I was/am fudging fuming!!!! So I sent them a scathing, but diplomatic, email in return, the bloody cheek of it gets me, I do not like company's that blatantly lie rather than own their mistake, just like many politicians when they're caught out🤣😂🤣 I will definitely be making a claim now.
I'm banking on Poachers using an overnight service.
Hi mate, yeah it's DHL that's at fault, especially if Poachers paid for next day guaranteed delivery? I've written an email to Poachers yesterday explaining what's happened saying that I do not hold them responsible, although I wish they had waited till Monday to post rather than a Thursday as all courier companies state on their websites that delays are very possible, I cannot find anywhere that says DHL deliver on weekends, which surprises me, although they probably sub out to other couriers, don't they?
My paste will definitely be spoilt, the boilies will of been freshly made but like I said before, IF delivered Monday, 5 days & 4 nights is a long time. Do you think I will have a case to get compensated from DHL? I've sent them an email yesterday but no reply yet.
Thanks to all who replied.
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| | | Frenzy | | Posts: 11403 | | | [ MODERATOR ] | |
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In reply to Post #70
Farningham mate
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| | | Frenzy | | Posts: 11403 | | | [ MODERATOR ] | |
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In reply to Post #68
bloody delivery companies!
Give the depot a ring mate
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Anyone know where in Dartford their based. ?
I’m currently working in Dartford so could pick some up for myself 👍
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#69 7 May 2021 at 10.34pm | | | |
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In reply to Post #68
That's DHLs fault mate, nowt poacher can do about that. Will be interesting to see if they're prepared to ship another order as that one is screwed.
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In reply to Post #66
Am a bit worried about my last order, On Thurs 6th I got an email from Poachers baits saying my order was shipped, then on Fri 7th at 08.34 I got a message from DHL saying my order will be delivered today 12.21-13.21 so I took the morning off and waited, no delivery, then at 13.45 another message from DHL saying "that your delivery driver is delayed but we do expect him to be with you later today", so took rest of the day off, I gave up waiting by 6pm.
Does anyone know if DHL deliver Saturdays? Because if they don't and I have to wait till Monday, my boilies and paste will of been in/out of vans and warehouses for 5 days and 4 nites, plus I'd of had to wait in 2 days, taking 2 days of work, expensive bloody boilies!!.
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