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   Old Thread  #17 31 Jul 2020 at 10.01am Login so you can post / reply  Register so you can join in!
They never answered the phone before COVID, no surprise they still don't. They are just box movers and use the cheapest couriers going to shift said boxes. I'd rather use a proper shop.
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   Old Thread  #16 30 Jul 2020 at 7.12pm Login so you can post / reply  Register so you can join in!
In reply to Post #14
I'd say it's a pretty good excuse if you've seen their setup, it's not exactly a spacious office!
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   Old Thread  #15 30 Jul 2020 at 7.05pm Login so you can post / reply  Register so you can join in!
In reply to Post #9
Yea i went by diameter I don't believe all that rubbish either.. it is extremely supple off the spool.. just trying to decide whether to use it on my small syndicate that is quite snaggy with pads etc or stick the 15lb invisitec on for now
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   Old Thread  #14 30 Jul 2020 at 4.49pm Login so you can post / reply  Register so you can join in!
In reply to Post #13
my mate is a but brassed off that most companies are now manning their phone lines yet they arestill using covid as an EXCUSE to not answer the phones
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   Old Thread  #13 30 Jul 2020 at 3.22pm Login so you can post / reply  Register so you can join in!
In reply to Post #12
They've posted on FB today that they are having issues with messaging so advising you to email them instead. From my experienced they are a decent store and when an order has gone wrong they have worked hard to resolve but need to bear in mind they do use Yodel for deliveries.
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   Old Thread  #12 30 Jul 2020 at 2.15pm Login so you can post / reply  Register so you can join in!
In reply to Post #1
Gerry is youíre on Facebook send them a message on there, I always find tha is the quickest way to get a response.
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   Old Thread  #11 30 Jul 2020 at 2.09pm Login so you can post / reply  Register so you can join in!
In reply to Post #9
PB Control line.....I thought it was very stretchy and as said, the BS vs Dia, no sorry, load of rubbish. It is, IMO, no better than any other average mono. Sorry for the thread hi jack.
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   Old Thread  #10 30 Jul 2020 at 1.14am Login so you can post / reply  Register so you can join in!
I had to send my Cult Ranger back to them for a warranty repair and they had it back to me in a matter of days.
Iíve heard horror stories about a lot of the big tackle firms but I can honestly say Iíve never had any issues with them. Iíve ordered from them several times, Including through COVID and theyíve been brilliant. I wouldnít hesitate buying from them again
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   Old Thread  #9 29 Jul 2020 at 11.11pm Login so you can post / reply  Register so you can join in!
In reply to Post #6
The Control is low diameter for 24lb because itís not 24lb. In the tackle box tests it broke at 16lb, pretty much average for its diameter. Just more marketing BS, no need if itís a good line anyway.
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   Old Thread  #8 29 Jul 2020 at 10.02pm Login so you can post / reply  Register so you can join in!
In reply to Post #6
I only had a part order turn up last Friday, contacted them through contact us page and they have been fantastic, turns out Tufnells have lost one of the boxes. Will be here Friday, no quibbles.
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   Old Thread  #7 29 Jul 2020 at 6.37pm Login so you can post / reply  Register so you can join in!
I've never had to contact them but use them all the time, they have some great deals and always quick delivery for me. I ordered some jag bars from them the other day, had tracked shipping ref within 24 hours
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   Old Thread  #6 29 Jul 2020 at 5.28pm Login so you can post / reply  Register so you can join in!
In reply to Post #5
Expect 3 days for customer service to reply, just don't make a mistake with your order of it will be sent before they get the info to amend it.. i am now the owner of a spool of invisitec and pb control.. lol oh well cant br arsed to return one. Pb control looks fantastic by the way, it will be going on my spools to try out in 24lb. Expect feedback in 2 weeks time.
The order came very quickly as well so no issues there, I've used them for years, it did annoy me somewhat yesterday but the invisitrc was 9.99 which id why I bought it as was a bargain. Nevermind I will use it if I don't find the pb tough enough. Its only 0.35 in 24lb line it looks a lot thinner than the invisitec.. time will tell.
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   Old Thread  #5 29 Jul 2020 at 3.22pm Login so you can post / reply  Register so you can join in!
In reply to Post #1
They still have the enquiry system and replied to me after a couple of days a little while ago. Was trying to order something and their listed price was different from the drop down list and couldn't order what i wanted for the price they advertised. They honoured the listing price straight away, so all good
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   Old Thread  #4 29 Jul 2020 at 3.04pm Login so you can post / reply  Register so you can join in!
In reply to Post #3
No probs. Iíve got the 12 month next day delivery thing with them so do quite a few small orders as well as a few bigger ones (some Reubens etc) and havenít had any issues,
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   Old Thread  #3 29 Jul 2020 at 3.01pm Login so you can post / reply  Register so you can join in!
In reply to Post #2
Thanks Rob that`s reassuring to know
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