In reply to Post #15
They use a fulfillment company so the gear arrives from China and goes into a logistsics warehouse. We make and order and Cyprinus send that onto the fulfillment company who pick, pack and dispatch....if you need to return the item it goes back to the same company, not Cyprinus.
Nothing wrong with that of course and lots of companies from various industries do the same but you are right, Cyprinus don't ever handle or inspect the goods! I ordered two separate skull caps previously, one for a V2 and one for a brolly, the packages turned up and they were both the same despite the website saying they were different....
They use a fulfillment company so the gear arrives from China and goes into a logistsics warehouse. We make and order and Cyprinus send that onto the fulfillment company who pick, pack and dispatch....if you need to return the item it goes back to the same company, not Cyprinus.
Nothing wrong with that of course and lots of companies from various industries do the same but you are right, Cyprinus don't ever handle or inspect the goods! I ordered two separate skull caps previously, one for a V2 and one for a brolly, the packages turned up and they were both the same despite the website saying they were different....
In reply to Post #16
Well it sounds pretty poor to me. If I ran such a business I would want to see the product and what is in the box before any were sent to customers and I would certainly want my customer support people to know exactly what the customer should have and how it works.
Well it sounds pretty poor to me. If I ran such a business I would want to see the product and what is in the box before any were sent to customers and I would certainly want my customer support people to know exactly what the customer should have and how it works.
In reply to Post #17
True but that's probably one reason why they keep their prices down which is their main USP.
True but that's probably one reason why they keep their prices down which is their main USP.
In reply to Post #14
I agree with you on that lol why can't they all just made it easier to understand 😂
I agree with you on that lol why can't they all just made it easier to understand 😂
In reply to Post #14
Agreed Spod. 100 quid is not to be sniffed at.
Agreed Spod. 100 quid is not to be sniffed at.
In reply to Post #2
mine came today for my dpm typhoon,it came in rip stop also the mesh front and rear is dpm
and the rear vents ,the the stays are a vast improvement on the original, spot on chuffed with it.
mine came today for my dpm typhoon,it came in rip stop also the mesh front and rear is dpm
and the rear vents ,the the stays are a vast improvement on the original, spot on chuffed with it.
Mine came today and the Typhoon doesn't fit the V2 Tempest.... 
....it's going back and being exchanged for the MH version..
....it's going back and being exchanged for the MH version..
In reply to Post #22
was yours rip stop?
was yours rip stop?
In reply to Post #23
Yes mate but not a nylon rip stop, more of an Aquatexx type ripstop if that makes sense..
Yes mate but not a nylon rip stop, more of an Aquatexx type ripstop if that makes sense..
In reply to Post #24
yes perfect,they are top quality,looking forward to using it in anger.
yes perfect,they are top quality,looking forward to using it in anger.
Right....bear with me fellas, this might be a long post but these Skull Cap Wraps are doing my nut in!!
I have a Trakker Tempest V2 and want a Cap Wrap to fit. I look on the Cyprinus website and see...."Trakker V2 Bivvy system £159.99 (sku CYP-CAPWRAP-TYPHOON-GREEN)"....so that's great, I want the DPM version so order the DPM version of the Typhoon Capwrap.....it arrived yesterday and it doesn't fit, too small.
So I go back to the website and look again and see..."Trakker Tempest V2 Bivvy £179.99 (SKU CYP-CAPWRAP-MH-GREEN)".....OK, so that must be it then so I order that one, again in the DPM version and it arrives today......doesn't fit, far too big!
Looking again on the website the same MH wrap is also listed for the "Trakker V2 XL Bivvy" so it can't be for both....
so I now have two cap-wraps, neither fit my V2 and looking at the SKU model names, there are no others....they will both have to go back and I'm not happy!!
Be warned!!!
In reply to Post #26
I've said this before, I don't think Cyprinus really know what's in the box until they get it. In the case of pre orders I think they are shipped to the customer before they reach Cyprinus central.
People say that's why they are cheap.
The answer, I think, is to wait until Cyprinus customer services have actually seen the product and then ask the questions you need.
If your content to keep buying and returning then fair enough.
I've said this before, I don't think Cyprinus really know what's in the box until they get it. In the case of pre orders I think they are shipped to the customer before they reach Cyprinus central.
People say that's why they are cheap.
The answer, I think, is to wait until Cyprinus customer services have actually seen the product and then ask the questions you need.
If your content to keep buying and returning then fair enough.
In reply to Post #27
And I've said before their customer services never see the items, they come into the UK, go to a fulfilment company and go out from there.....returns go back to the fulfillment company as well...
It's false advertising, their website clearly says what they are selling and what each one is supposed to fit whereas in reality they have two different sized typhoon wraps for the standard typhoon and the MH, neither of which fit the V2 as stated...
And I've said before their customer services never see the items, they come into the UK, go to a fulfilment company and go out from there.....returns go back to the fulfillment company as well...
It's false advertising, their website clearly says what they are selling and what each one is supposed to fit whereas in reality they have two different sized typhoon wraps for the standard typhoon and the MH, neither of which fit the V2 as stated...
In reply to Post #28
Yes I agree, we both know they have no idea what they are selling so the question is why keep buying it.
Yes I agree, we both know they have no idea what they are selling so the question is why keep buying it.
In reply to Post #29
Never again that's for certain....
Never again that's for certain....